Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17830
VM0017830Silvermember17830@example.test · +601110017830 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,334
Current loyalty balance
Lifetime Spend
RM 1,669
Across 19 visits
Total Visits
19
Since 2025-06-21
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,334 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 15
Outlet purchase
2026-04-29 · Member activity · RM 55.50
App session
2026-04-17 · OPLUMO Outlet 15
Points credited
2026-04-05 · Member activity · RM 62.90
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 15
Outlet purchase
2026-03-12 · Member activity · RM 70.30
Points credited
2026-02-28 · OPLUMO Outlet 15
Outlet purchase
2026-02-16 · Member activity · RM 77.70