Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17826
VM0017826Silvermember17826@example.test · +601110017826 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,037
Current loyalty balance
Lifetime Spend
RM 1,296
Across 10 visits
Total Visits
10
Since 2026-01-17
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
103d
2026-06-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,037 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 11
Outlet purchase
2026-06-16 · Member activity · RM 82.50
App session
2026-06-04 · OPLUMO Outlet 11
Points credited
2026-05-23 · Member activity · RM 93.50
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 11
Outlet purchase
2026-04-29 · Member activity · RM 104.50
Points credited
2026-04-17 · OPLUMO Outlet 11
Outlet purchase
2026-04-05 · Member activity · RM 115.50