Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01782
VM0001782Membermember1782@example.test · +601110001782 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted Out
Points Balance
584
Current loyalty balance
Lifetime Spend
RM 730
Across 19 visits
Total Visits
19
Since 2025-09-20
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
60d
2026-08-10
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
584 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 15
Outlet purchase
2026-07-29 · Member activity · RM 30.00
App session
2026-07-17 · OPLUMO Outlet 15
Points credited
2026-07-05 · Member activity · RM 34.00
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 15
Outlet purchase
2026-06-11 · Member activity · RM 38.00
Points credited
2026-05-30 · OPLUMO Outlet 15
Outlet purchase
2026-05-18 · Member activity · RM 42.00