Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01781
VM0001781Membermember1781@example.test · +601110001781 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
702
Current loyalty balance
Lifetime Spend
RM 878
Across 10 visits
Total Visits
10
Since 2026-04-25
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
702 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 14
Outlet purchase
2026-09-22 · Member activity · RM 63.00
App session
2026-09-10 · OPLUMO Outlet 14
Points credited
2026-08-29 · Member activity · RM 71.40
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 14
Outlet purchase
2026-08-05 · Member activity · RM 79.80
Points credited
2026-07-24 · OPLUMO Outlet 14
Outlet purchase
2026-07-12 · Member activity · RM 88.20