Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17778
VM0017778Membermember17778@example.test · +601110017778 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
228
Current loyalty balance
Lifetime Spend
RM 286
Across 4 visits
Total Visits
4
Since 2026-05-09
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 14
Outlet purchase
2026-06-20 · Member activity · RM 54.75
App session
2026-06-08 · OPLUMO Outlet 14
Points credited
2026-05-27 · Member activity · RM 62.05
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 14
Outlet purchase
2026-05-03 · Member activity · RM 69.35
Points credited
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 76.65