Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01777
VM0001777Goldmember1777@example.test · +601110001777 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
2,476
Current loyalty balance
Lifetime Spend
RM 3,095
Across 23 visits
Total Visits
23
Since 2025-03-26
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,476 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 10
Outlet purchase
2026-04-14 · Member activity · RM 102.00
App session
2026-04-02 · OPLUMO Outlet 10
Points credited
2026-03-21 · Member activity · RM 115.60
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 10
Outlet purchase
2026-02-25 · Member activity · RM 129.20
Points credited
2026-02-13 · OPLUMO Outlet 10
Outlet purchase
2026-02-01 · Member activity · RM 142.80