Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 17763
VM0017763Membermember17763@example.test · +601110017763 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted Out
Points Balance
776
Current loyalty balance
Lifetime Spend
RM 971
Across 38 visits
Total Visits
38
Since 2024-08-25
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
109d
2026-06-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
776 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 16
Outlet purchase
2026-06-10 · Member activity · RM 21.00
App session
2026-05-29 · OPLUMO Outlet 16
Points credited
2026-05-17 · Member activity · RM 23.80
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 16
Outlet purchase
2026-04-23 · Member activity · RM 26.60
Points credited
2026-04-11 · OPLUMO Outlet 16
Outlet purchase
2026-03-30 · Member activity · RM 29.40