Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17760
VM0017760Silvermember17760@example.test · +601110017760 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,447
Current loyalty balance
Lifetime Spend
RM 1,809
Across 15 visits
Total Visits
15
Since 2025-10-31
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 89.25
App session
2026-06-16 · OPLUMO Outlet 13
Points credited
2026-06-04 · Member activity · RM 101.15
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 13
Outlet purchase
2026-05-11 · Member activity · RM 113.05
Points credited
2026-04-29 · OPLUMO Outlet 13
Outlet purchase
2026-04-17 · Member activity · RM 124.95