Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17758
VM0017758Membermember17758@example.test · +601110017758 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
594
Current loyalty balance
Lifetime Spend
RM 743
Across 13 visits
Total Visits
13
Since 2025-12-12
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
85d
2026-07-16
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
594 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 11
Outlet purchase
2026-07-04 · Member activity · RM 37.50
App session
2026-06-22 · OPLUMO Outlet 11
Points credited
2026-06-10 · Member activity · RM 42.50
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 11
Outlet purchase
2026-05-17 · Member activity · RM 47.50
Points credited
2026-05-05 · OPLUMO Outlet 11
Outlet purchase
2026-04-23 · Member activity · RM 52.50