Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17755
VM0017755Goldmember17755@example.test · +601110017755 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
3,553
Current loyalty balance
Lifetime Spend
RM 4,442
Across 39 visits
Total Visits
39
Since 2024-11-17
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,553 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 8
Outlet purchase
2026-09-20 · Member activity · RM 72.00
App session
2026-09-08 · OPLUMO Outlet 8
Points credited
2026-08-27 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 8
Outlet purchase
2026-08-03 · Member activity · RM 91.20
Points credited
2026-07-22 · OPLUMO Outlet 8
Outlet purchase
2026-07-10 · Member activity · RM 100.80