Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01775
VM0001775Silvermember1775@example.test · +601110001775 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,219
Current loyalty balance
Lifetime Spend
RM 1,524
Across 14 visits
Total Visits
14
Since 2026-02-05
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,219 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 8
Outlet purchase
2026-09-15 · Member activity · RM 93.75
App session
2026-09-03 · OPLUMO Outlet 8
Points credited
2026-08-22 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 8
Outlet purchase
2026-07-29 · Member activity · RM 118.75
Points credited
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 131.25