Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17748
VM0017748Membermember17748@example.test · +601110017748 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
464
Current loyalty balance
Lifetime Spend
RM 581
Across 5 visits
Total Visits
5
Since 2026-07-06
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
464 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 1
Outlet purchase
2026-09-04 · Member activity · RM 108.75
App session
2026-08-23 · OPLUMO Outlet 1
Points credited
2026-08-11 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 1
Outlet purchase
2026-07-18 · Member activity · RM 137.75
Points credited
2026-07-06 · OPLUMO Outlet 1
Outlet purchase
2026-06-24 · Member activity · RM 152.25