Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17745
VM0017745Silvermember17745@example.test · +601110017745 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,347
Current loyalty balance
Lifetime Spend
RM 1,685
Across 13 visits
Total Visits
13
Since 2026-02-21
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,347 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 15
Outlet purchase
2026-09-13 · Member activity · RM 93.00
App session
2026-09-01 · OPLUMO Outlet 15
Points credited
2026-08-20 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 15
Outlet purchase
2026-07-27 · Member activity · RM 117.80
Points credited
2026-07-15 · OPLUMO Outlet 15
Outlet purchase
2026-07-03 · Member activity · RM 130.20