Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17741
VM0017741Membermember17741@example.test · +601110017741 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
344
Current loyalty balance
Lifetime Spend
RM 431
Across 8 visits
Total Visits
8
Since 2026-06-02
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
344 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 11
Outlet purchase
2026-09-24 · Member activity · RM 34.50
App session
2026-09-12 · OPLUMO Outlet 11
Points credited
2026-08-31 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 11
Outlet purchase
2026-08-07 · Member activity · RM 43.70
Points credited
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 48.30