Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01774
VM0001774Membermember1774@example.test · +601110001774 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
360
Current loyalty balance
Lifetime Spend
RM 451
Across 19 visits
Total Visits
19
Since 2025-10-27
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
360 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 7
Outlet purchase
2026-09-04 · Member activity · RM 19.50
App session
2026-08-23 · OPLUMO Outlet 7
Points credited
2026-08-11 · Member activity · RM 22.10
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 7
Outlet purchase
2026-07-18 · Member activity · RM 24.70
Points credited
2026-07-06 · OPLUMO Outlet 7
Outlet purchase
2026-06-24 · Member activity · RM 27.30