Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17722
VM0017722Silvermember17722@example.test · +601110017722 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,860
Current loyalty balance
Lifetime Spend
RM 2,326
Across 19 visits
Total Visits
19
Since 2025-06-18
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,860 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 9
Outlet purchase
2026-04-26 · Member activity · RM 120.00
App session
2026-04-14 · OPLUMO Outlet 9
Points credited
2026-04-02 · Member activity · RM 136.00
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 9
Outlet purchase
2026-03-09 · Member activity · RM 152.00
Points credited
2026-02-25 · OPLUMO Outlet 9
Outlet purchase
2026-02-13 · Member activity · RM 168.00