Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17721
VM0017721Silvermember17721@example.test · +601110017721 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,395
Current loyalty balance
Lifetime Spend
RM 1,745
Across 11 visits
Total Visits
11
Since 2025-11-27
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,395 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 8
Outlet purchase
2026-05-14 · Member activity · RM 99.75
App session
2026-05-02 · OPLUMO Outlet 8
Points credited
2026-04-20 · Member activity · RM 113.05
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 8
Outlet purchase
2026-03-27 · Member activity · RM 126.35
Points credited
2026-03-15 · OPLUMO Outlet 8
Outlet purchase
2026-03-03 · Member activity · RM 139.65