Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01772
VM0001772Goldmember1772@example.test · +601110001772 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,753
Current loyalty balance
Lifetime Spend
RM 5,942
Across 44 visits
Total Visits
44
Since 2024-05-05
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,753 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 5
Outlet purchase
2026-06-06 · Member activity · RM 108.75
App session
2026-05-25 · OPLUMO Outlet 5
Points credited
2026-05-13 · Member activity · RM 123.25
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 5
Outlet purchase
2026-04-19 · Member activity · RM 137.75
Points credited
2026-04-07 · OPLUMO Outlet 5
Outlet purchase
2026-03-26 · Member activity · RM 152.25