Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17676
VM0017676Membermember17676@example.test · +601110017676 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
269
Current loyalty balance
Lifetime Spend
RM 337
Across 6 visits
Total Visits
6
Since 2026-03-19
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
269 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 14
Outlet purchase
2026-06-05 · Member activity · RM 54.00
App session
2026-05-24 · OPLUMO Outlet 14
Points credited
2026-05-12 · Member activity · RM 61.20
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 68.40
Points credited
2026-04-06 · OPLUMO Outlet 14
Outlet purchase
2026-03-25 · Member activity · RM 75.60