Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17673
VM0017673Silvermember17673@example.test · +601110017673 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
1,034
Current loyalty balance
Lifetime Spend
RM 1,293
Across 31 visits
Total Visits
31
Since 2025-03-15
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,034 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 11
Outlet purchase
2026-08-25 · Member activity · RM 37.50
App session
2026-08-13 · OPLUMO Outlet 11
Points credited
2026-08-01 · Member activity · RM 42.50
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 11
Outlet purchase
2026-07-08 · Member activity · RM 47.50
Points credited
2026-06-26 · OPLUMO Outlet 11
Outlet purchase
2026-06-14 · Member activity · RM 52.50