Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 17671
VM0017671Membermember17671@example.test · +601110017671 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
140
Current loyalty balance
Lifetime Spend
RM 175
Across 7 visits
Total Visits
7
Since 2026-05-23
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 9
Outlet purchase
2026-08-27 · Member activity · RM 21.75
App session
2026-08-15 · OPLUMO Outlet 9
Points credited
2026-08-03 · Member activity · RM 24.65
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 9
Outlet purchase
2026-07-10 · Member activity · RM 27.55
Points credited
2026-06-28 · OPLUMO Outlet 9
Outlet purchase
2026-06-16 · Member activity · RM 30.45