Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17670
VM0017670Goldmember17670@example.test · +601110017670 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
2,887
Current loyalty balance
Lifetime Spend
RM 3,610
Across 31 visits
Total Visits
31
Since 2025-01-03
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,887 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 8
Outlet purchase
2026-06-15 · Member activity · RM 78.75
App session
2026-06-03 · OPLUMO Outlet 8
Points credited
2026-05-22 · Member activity · RM 89.25
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 8
Outlet purchase
2026-04-28 · Member activity · RM 99.75
Points credited
2026-04-16 · OPLUMO Outlet 8
Outlet purchase
2026-04-04 · Member activity · RM 110.25