Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01767
VM0001767Goldmember1767@example.test · +601110001767 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,343
Current loyalty balance
Lifetime Spend
RM 4,179
Across 36 visits
Total Visits
36
Since 2024-12-26
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,343 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 17
Outlet purchase
2026-09-05 · Member activity · RM 96.75
App session
2026-08-24 · OPLUMO Outlet 17
Points credited
2026-08-12 · Member activity · RM 109.65
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 17
Outlet purchase
2026-07-19 · Member activity · RM 122.55
Points credited
2026-07-07 · OPLUMO Outlet 17
Outlet purchase
2026-06-25 · Member activity · RM 135.45