Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 17660
VM0017660Membermember17660@example.test · +601110017660 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
687
Current loyalty balance
Lifetime Spend
RM 859
Across 23 visits
Total Visits
23
Since 2025-07-30
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
687 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 15
Outlet purchase
2026-08-18 · Member activity · RM 36.75
App session
2026-08-06 · OPLUMO Outlet 15
Points credited
2026-07-25 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 15
Outlet purchase
2026-07-01 · Member activity · RM 46.55
Points credited
2026-06-19 · OPLUMO Outlet 15
Outlet purchase
2026-06-07 · Member activity · RM 51.45