Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 17651
VM0017651Silvermember17651@example.test · +601110017651 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted Out
Points Balance
2,142
Current loyalty balance
Lifetime Spend
RM 2,678
Across 43 visits
Total Visits
43
Since 2024-08-16
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,142 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 6
Outlet purchase
2026-08-30 · Member activity · RM 42.75
App session
2026-08-18 · OPLUMO Outlet 6
Points credited
2026-08-06 · Member activity · RM 48.45
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 54.15
Points credited
2026-07-01 · OPLUMO Outlet 6
Outlet purchase
2026-06-19 · Member activity · RM 59.85