Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 17645
VM0017645Membermember17645@example.test · +601110017645 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
461
Current loyalty balance
Lifetime Spend
RM 576
Across 5 visits
Total Visits
5
Since 2026-07-15
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
461 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 17
Outlet purchase
2026-09-13 · Member activity · RM 110.25
App session
2026-09-01 · OPLUMO Outlet 17
Points credited
2026-08-20 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 17
Outlet purchase
2026-07-27 · Member activity · RM 139.65
Points credited
2026-07-15 · OPLUMO Outlet 17
Outlet purchase
2026-07-03 · Member activity · RM 154.35