Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 17643
VM0017643Goldmember17643@example.test · +601110017643 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted Out
Points Balance
3,551
Current loyalty balance
Lifetime Spend
RM 4,439
Across 36 visits
Total Visits
36
Since 2024-12-28
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,551 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 15
Outlet purchase
2026-09-07 · Member activity · RM 102.00
App session
2026-08-26 · OPLUMO Outlet 15
Points credited
2026-08-14 · Member activity · RM 115.60
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 15
Outlet purchase
2026-07-21 · Member activity · RM 129.20
Points credited
2026-07-09 · OPLUMO Outlet 15
Outlet purchase
2026-06-27 · Member activity · RM 142.80