Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01764
VM0001764Silvermember1764@example.test · +601110001764 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,221
Current loyalty balance
Lifetime Spend
RM 2,777
Across 37 visits
Total Visits
37
Since 2024-11-17
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,221 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 14
Outlet purchase
2026-08-15 · Member activity · RM 52.50
App session
2026-08-03 · OPLUMO Outlet 14
Points credited
2026-07-22 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 66.50
Points credited
2026-06-16 · OPLUMO Outlet 14
Outlet purchase
2026-06-04 · Member activity · RM 73.50