Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17613
VM0017613Silvermember17613@example.test · +601110017613 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,440
Current loyalty balance
Lifetime Spend
RM 1,801
Across 23 visits
Total Visits
23
Since 2025-09-06
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,440 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 2
Outlet purchase
2026-09-25 · Member activity · RM 52.50
App session
2026-09-13 · OPLUMO Outlet 2
Points credited
2026-09-01 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 2
Outlet purchase
2026-08-08 · Member activity · RM 66.50
Points credited
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 73.50