Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17610
VM0017610Silvermember17610@example.test · +601110017610 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,405
Current loyalty balance
Lifetime Spend
RM 1,757
Across 15 visits
Total Visits
15
Since 2025-09-09
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,405 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 16
Outlet purchase
2026-05-07 · Member activity · RM 98.25
App session
2026-04-25 · OPLUMO Outlet 16
Points credited
2026-04-13 · Member activity · RM 111.35
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 16
Outlet purchase
2026-03-20 · Member activity · RM 124.45
Points credited
2026-03-08 · OPLUMO Outlet 16
Outlet purchase
2026-02-24 · Member activity · RM 137.55