Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01761
VM0001761Platinummember1761@example.test · +601110001761 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
5,854
Current loyalty balance
Lifetime Spend
RM 7,319
Across 37 visits
Total Visits
37
Since 2024-10-26
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
65d
2026-08-05
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,854 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 11
Outlet purchase
2026-07-24 · Member activity · RM 130.50
App session
2026-07-12 · OPLUMO Outlet 11
Points credited
2026-06-30 · Member activity · RM 147.90
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 11
Outlet purchase
2026-06-06 · Member activity · RM 165.30
Points credited
2026-05-25 · OPLUMO Outlet 11
Outlet purchase
2026-05-13 · Member activity · RM 182.70