Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01760
VM0001760Silvermember1760@example.test · +601110001760 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
1,211
Current loyalty balance
Lifetime Spend
RM 1,515
Across 23 visits
Total Visits
23
Since 2025-08-22
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,211 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 10
Outlet purchase
2026-09-10 · Member activity · RM 51.75
App session
2026-08-29 · OPLUMO Outlet 10
Points credited
2026-08-17 · Member activity · RM 58.65
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 10
Outlet purchase
2026-07-24 · Member activity · RM 65.55
Points credited
2026-07-12 · OPLUMO Outlet 10
Outlet purchase
2026-06-30 · Member activity · RM 72.45