Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 17583
VM0017583Silvermember17583@example.test · +601110017583 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,707
Current loyalty balance
Lifetime Spend
RM 2,134
Across 17 visits
Total Visits
17
Since 2025-11-23
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,707 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 6
Outlet purchase
2026-08-26 · Member activity · RM 103.50
App session
2026-08-14 · OPLUMO Outlet 6
Points credited
2026-08-02 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 131.10
Points credited
2026-06-27 · OPLUMO Outlet 6
Outlet purchase
2026-06-15 · Member activity · RM 144.90