Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 17576
VM0017576Goldmember17576@example.test · +601110017576 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,497
Current loyalty balance
Lifetime Spend
RM 3,122
Across 23 visits
Total Visits
23
Since 2025-09-03
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,497 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 16
Outlet purchase
2026-09-22 · Member activity · RM 112.50
App session
2026-09-10 · OPLUMO Outlet 16
Points credited
2026-08-29 · Member activity · RM 127.50
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 16
Outlet purchase
2026-08-05 · Member activity · RM 142.50
Points credited
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 157.50