Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 17569
VM0017569Membermember17569@example.test · +601110017569 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
686
Current loyalty balance
Lifetime Spend
RM 858
Across 7 visits
Total Visits
7
Since 2026-01-15
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
686 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 9
Outlet purchase
2026-04-21 · Member activity · RM 103.50
App session
2026-04-09 · OPLUMO Outlet 9
Points credited
2026-03-28 · Member activity · RM 117.30
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 9
Outlet purchase
2026-03-04 · Member activity · RM 131.10
Points credited
2026-02-20 · OPLUMO Outlet 9
Outlet purchase
2026-02-08 · Member activity · RM 144.90