Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17568
VM0017568Platinummember17568@example.test · +601110017568 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
5,211
Current loyalty balance
Lifetime Spend
RM 6,514
Across 39 visits
Total Visits
39
Since 2024-11-02
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,211 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 8
Outlet purchase
2026-09-05 · Member activity · RM 111.75
App session
2026-08-24 · OPLUMO Outlet 8
Points credited
2026-08-12 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 8
Outlet purchase
2026-07-19 · Member activity · RM 141.55
Points credited
2026-07-07 · OPLUMO Outlet 8
Outlet purchase
2026-06-25 · Member activity · RM 156.45