Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17550
VM0017550Goldmember17550@example.test · +601110017550 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
2,767
Current loyalty balance
Lifetime Spend
RM 3,460
Across 19 visits
Total Visits
19
Since 2025-09-13
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
67d
2026-08-03
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,767 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 7
Outlet purchase
2026-07-22 · Member activity · RM 122.25
App session
2026-07-10 · OPLUMO Outlet 7
Points credited
2026-06-28 · Member activity · RM 138.55
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 7
Outlet purchase
2026-06-04 · Member activity · RM 154.85
Points credited
2026-05-23 · OPLUMO Outlet 7
Outlet purchase
2026-05-11 · Member activity · RM 171.15