Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 17548
VM0017548Goldmember17548@example.test · +601110017548 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,715
Current loyalty balance
Lifetime Spend
RM 4,644
Across 35 visits
Total Visits
35
Since 2024-09-21
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,715 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 5
Outlet purchase
2026-05-14 · Member activity · RM 95.25
App session
2026-05-02 · OPLUMO Outlet 5
Points credited
2026-04-20 · Member activity · RM 107.95
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 5
Outlet purchase
2026-03-27 · Member activity · RM 120.65
Points credited
2026-03-15 · OPLUMO Outlet 5
Outlet purchase
2026-03-03 · Member activity · RM 133.35