Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17544
VM0017544Goldmember17544@example.test · +601110017544 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
3,245
Current loyalty balance
Lifetime Spend
RM 4,057
Across 39 visits
Total Visits
39
Since 2024-06-06
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,245 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 1
Outlet purchase
2026-04-09 · Member activity · RM 87.75
App session
2026-03-28 · OPLUMO Outlet 1
Points credited
2026-03-16 · Member activity · RM 99.45
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 1
Outlet purchase
2026-02-20 · Member activity · RM 111.15
Points credited
2026-02-08 · OPLUMO Outlet 1
Outlet purchase
2026-01-27 · Member activity · RM 122.85