Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17542
VM0017542Goldmember17542@example.test · +601110017542 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted Out
Points Balance
3,632
Current loyalty balance
Lifetime Spend
RM 4,541
Across 28 visits
Total Visits
28
Since 2025-05-25
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,632 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 16
Outlet purchase
2026-09-11 · Member activity · RM 114.75
App session
2026-08-30 · OPLUMO Outlet 16
Points credited
2026-08-18 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 145.35
Points credited
2026-07-13 · OPLUMO Outlet 16
Outlet purchase
2026-07-01 · Member activity · RM 160.65