Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 17541
VM0017541Silvermember17541@example.test · +601110017541 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,465
Current loyalty balance
Lifetime Spend
RM 1,832
Across 42 visits
Total Visits
42
Since 2024-09-13
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,465 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 15
Outlet purchase
2026-09-09 · Member activity · RM 26.25
App session
2026-08-28 · OPLUMO Outlet 15
Points credited
2026-08-16 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 15
Outlet purchase
2026-07-23 · Member activity · RM 33.25
Points credited
2026-07-11 · OPLUMO Outlet 15
Outlet purchase
2026-06-29 · Member activity · RM 36.75