Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 17538
VM0017538Membermember17538@example.test · +601110017538 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
884
Current loyalty balance
Lifetime Spend
RM 1,106
Across 17 visits
Total Visits
17
Since 2025-07-07
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 12
Outlet purchase
2026-04-09 · Member activity · RM 60.00
App session
2026-03-28 · OPLUMO Outlet 12
Points credited
2026-03-16 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 12
Outlet purchase
2026-02-20 · Member activity · RM 76.00
Points credited
2026-02-08 · OPLUMO Outlet 12
Outlet purchase
2026-01-27 · Member activity · RM 84.00