Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 17536
VM0017536Membermember17536@example.test · +601110017536 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
744
Current loyalty balance
Lifetime Spend
RM 931
Across 14 visits
Total Visits
14
Since 2026-01-23
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
744 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 10
Outlet purchase
2026-09-02 · Member activity · RM 54.00
App session
2026-08-21 · OPLUMO Outlet 10
Points credited
2026-08-09 · Member activity · RM 61.20
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 10
Outlet purchase
2026-07-16 · Member activity · RM 68.40
Points credited
2026-07-04 · OPLUMO Outlet 10
Outlet purchase
2026-06-22 · Member activity · RM 75.60