Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 17520
VM0017520Platinummember17520@example.test · +601110017520 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted Out
Points Balance
6,145
Current loyalty balance
Lifetime Spend
RM 7,682
Across 45 visits
Total Visits
45
Since 2024-03-13
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,145 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 11
Outlet purchase
2026-05-02 · Member activity · RM 120.75
App session
2026-04-20 · OPLUMO Outlet 11
Points credited
2026-04-08 · Member activity · RM 136.85
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 11
Outlet purchase
2026-03-15 · Member activity · RM 152.95
Points credited
2026-03-03 · OPLUMO Outlet 11
Outlet purchase
2026-02-19 · Member activity · RM 169.05