Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17518
VM0017518Membermember17518@example.test · +601110017518 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
611
Current loyalty balance
Lifetime Spend
RM 765
Across 16 visits
Total Visits
16
Since 2025-08-19
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
611 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 9
Outlet purchase
2026-05-04 · Member activity · RM 46.50
App session
2026-04-22 · OPLUMO Outlet 9
Points credited
2026-04-10 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 9
Outlet purchase
2026-03-17 · Member activity · RM 58.90
Points credited
2026-03-05 · OPLUMO Outlet 9
Outlet purchase
2026-02-21 · Member activity · RM 65.10