Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01750
VM0001750Goldmember1750@example.test · +601110001750 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,541
Current loyalty balance
Lifetime Spend
RM 3,177
Across 17 visits
Total Visits
17
Since 2025-08-08
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,541 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 17
Outlet purchase
2026-05-11 · Member activity · RM 114.00
App session
2026-04-29 · OPLUMO Outlet 17
Points credited
2026-04-17 · Member activity · RM 129.20
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 17
Outlet purchase
2026-03-24 · Member activity · RM 144.40
Points credited
2026-03-12 · OPLUMO Outlet 17
Outlet purchase
2026-02-28 · Member activity · RM 159.60