Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00175
VM0000175Membermember175@example.test · +601110000175 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
617
Current loyalty balance
Lifetime Spend
RM 771
Across 6 visits
Total Visits
6
Since 2026-06-06
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
617 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 6
Outlet purchase
2026-08-23 · Member activity · RM 108.75
App session
2026-08-11 · OPLUMO Outlet 6
Points credited
2026-07-30 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 137.75
Points credited
2026-06-24 · OPLUMO Outlet 6
Outlet purchase
2026-06-12 · Member activity · RM 152.25