Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 17494
VM0017494Silvermember17494@example.test · +601110017494 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
2,353
Current loyalty balance
Lifetime Spend
RM 2,942
Across 17 visits
Total Visits
17
Since 2025-07-22
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,353 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 2
Outlet purchase
2026-04-24 · Member activity · RM 118.50
App session
2026-04-12 · OPLUMO Outlet 2
Points credited
2026-03-31 · Member activity · RM 134.30
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 2
Outlet purchase
2026-03-07 · Member activity · RM 150.10
Points credited
2026-02-23 · OPLUMO Outlet 2
Outlet purchase
2026-02-11 · Member activity · RM 165.90