Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 17476
VM0017476Membermember17476@example.test · +601110017476 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
295
Current loyalty balance
Lifetime Spend
RM 370
Across 4 visits
Total Visits
4
Since 2026-08-01
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
295 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 1
Outlet purchase
2026-09-12 · Member activity · RM 78.75
App session
2026-08-31 · OPLUMO Outlet 1
Points credited
2026-08-19 · Member activity · RM 89.25
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 1
Outlet purchase
2026-07-26 · Member activity · RM 99.75
Points credited
2026-07-14 · OPLUMO Outlet 1
Outlet purchase
2026-07-02 · Member activity · RM 110.25