Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 17474
VM0017474Membermember17474@example.test · +601110017474 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
184
Current loyalty balance
Lifetime Spend
RM 230
Across 4 visits
Total Visits
4
Since 2026-04-13
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
184 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 16
Outlet purchase
2026-05-25 · Member activity · RM 45.00
App session
2026-05-13 · OPLUMO Outlet 16
Points credited
2026-05-01 · Member activity · RM 51.00
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 16
Outlet purchase
2026-04-07 · Member activity · RM 57.00
Points credited
2026-03-26 · OPLUMO Outlet 16
Outlet purchase
2026-03-14 · Member activity · RM 63.00